Shipping Policy

This Shipping Policy explains how orders placed through velnoriadress.com are prepared and delivered.

Preparing Your Order

Orders are normally prepared within 1-4 business days after payment is confirmed. Weekends, public holidays, high-volume periods and verification checks may extend processing time. Processing time is separate from transit time.

Transit Times

Estimated transit time is generally 7-20 business days, depending on destination, carrier capacity and customs clearance. The estimate shown at checkout or in a shipment notice is not a guaranteed delivery date.

Shipment Updates

When tracking is available, it will be sent to the email address used for the order. Tracking events may take several days to appear after a number is issued.

Import Charges

International orders may be subject to import duties, taxes or handling charges imposed by the destination country. Unless checkout states otherwise, these charges are the recipient's responsibility.

Delivery Details

Customers are responsible for providing a complete and accurate delivery address. Contact us promptly if an address correction is needed. We cannot guarantee a change after fulfillment has begun.

Unexpected Delays

If tracking has not updated for an extended period or your parcel is materially overdue, contact office@velnoriadress.com with your order number. We will review the available carrier information and assist with the next appropriate step.